Biomass Boiler Servicing and Maintenance

We are the UK’s leading Biomass Boiler Service and Maintenance provider

With the largest network of specialist engineers and more than 1000 biomass boilers under management, you can count on us to provide the very best care of your commercial boiler.

Why choose AMP Clean Energy to service your commercial biomass boiler?

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GB network of HETAS accredited specialist engineers

Wherever you are and whatever your needs, our team of highly trained HETAS accredited engineers have got you covered.

Transparent and fair pricing 

Gold standard boiler maintenance provides good value for money with no upfront payment needed – you only pay once your service is complete.

Over 1000+ biomass boilers already under management

Through regular maintenance our biomass engineers can boost your boiler’s performance and also reduce the risk of costly breakdowns.

Discounts on boiler biomass parts

You’ll benefit from a healthy discount on any parts you need outside of what is covered in your Service & Maintenance plan.

Maximise your RHI payments

Our specialist biomass engineers will minimise boiler downtime, increase heat output and thereby also maximise your RHI payments.

Quick response times and priority access to emergency call outs

Our customers benefit from fast response times. We aim to respond to emergency call outs within 24 hours to our customers who use biomass as their sole heat source.

Biomass Boiler Servicing & Maintenance

What service plans are available?

Regular care and servicing of a commercial biomass boiler is essential because it helps boost boiler efficiency and performance. It also prevents boiler problems.

We offer a range of plans to suit your needs. In addition, our expert engineers will help assess and advise on what plan is best for your boiler, considering boiler usage levels, boiler types and boiler size. Furthermore, you will not be charged until after we have completed your first planned service.

Annual / Biannual boiler service plan

One / two scheduled maintenance visits a year, remote technical support, out of hours support , priority scheduling, spare parts discount, as well as reduced emergency call-out rates

Quarterly boiler service plan

Four scheduled maintenance visits a year, remote technical support, out of hours support, priority scheduling, spare parts discount, as well as reduced emergency call-out rates

HETAS Approved Biomass Maintenance Scheme

As of April 22, to continue receiving the non-domestic RHI, biomass boilers must be serviced by a HETAS accredited engineer.

AMP Clean Energy is accredited which basically means that each of our 30 + engineers throughout Great Britain have met the required standard. We are also one of the few nationwide service provider organisations and have one of the largest networks of specialist biomass engineers. We also invest in ongoing training and professional development to ensure our team of engineers are the best in class.

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Heat Trust

AMP are proud to be a member of Heat Trust. Heat Trust are an independent customer protection scheme that sets a standard of quality and protection for the supply of heat. Find out more here.

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With the largest network of specialist engineers and more than 1000 biomass boilers under management, you can count on us to provide the very best care of your boiler. We offer a range of service and maintenance plans which help optimise boiler performance, maximise RHI returns and also reduce the risk of costly breakdowns. Above all, our contracts include regular servicing as well as out of hours support.

Use our calculator to get an instant quote and take the first step to expert boiler care.

Get in touch

Have a question about your quote? Fill out the form below and one of our experts will be in touch.

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Biomass Boiler Servicing

Frequently Asked Questions

What are the key benefits of servicing?

There are many benefits of regular biomass boiler maintenance. These include:

• Maximise system efficiency to reduce fuel consumption and costs
• Extended boiler and part life through regular care
• Increased reliability
• Minimise downtime and the risk of boiler breakdown
• Increased heat output which also maximises RHI returns

How often should a biomass boiler be serviced?

​An annual service is mandatory to comply with Renewable Heat Incentive (RHI) regulations. Most biomass boilers will need to be serviced once a year, ideally in the summer when the boiler is not in such high demand. Because systems that are used for process heat will have much higher run hours, these boilers will need two or even three services per year.

How long does it take to service a biomass boiler?

Our expert engineers will take one to two days to perform a boiler service depending on the size of the biomass boiler installation. It will take around a day to service most 50 to 250kW boilers. Larger 500kW to 1MW boiler systems will take longer, probably around two days.

What does a biomass boiler service involve?

Each service can vary slightly depending on the type of biomass boiler, but all cover the following:

• a general inspection
• cleaning of airway ports
• inspection and cleaning of the heat exchanger and combustion chamber
• all seals and bearings checked, replaced and/or greased where necessary
• replacement of worn components
• inspection and testing of all safety equipment
• inspection of associated fuel equipment
• flue gas analysis to check combustion efficient

What is the HETAS Approved Biomass Maintenance Scheme?

The Scheme sets an accredited standard for the servicing and maintenance of Non-Domestic RHI eligible biomass boilers.

In 2019 BEIS commissioned research led by KIWA to evaluate the performance of biomass boilers in situ. This independent research conclusively proved that biomass boiler efficiency could be increased, and also that harmful emissions could be reduced. It recommended that an annual service, at a minimum, by an accredited business could help to improve biomass boiler performance and reduce harmful emissions.

The biomass industry, with the support of Micro Certification Scheme (MCS) and HETAS, consulted and created a Standard (MCS040), which details criteria for businesses conducting Planned and Preventative Maintenance (PPM) of biomass boilers to adhere to. HETAS was appointed to administer the Scheme. Only businesses achieving this Standard gain accreditation.

As well as increasing the efficiency of the boiler and reducing the levels of emissions, the Scheme also provides assurance for RHI recipients that their boilers have been serviced to the right standard by fully qualified engineers.

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Guide

How expert service and maintenance can save your organisation time and money

Commercial biomass boilers require expert care and attention and must be cleaned and serviced regularly to ensure optimal performance. Find out the five key benefits of signing up to regular service and maintenance plan.

Guide

How to get the most out of your biomass boiler this winter

Have you taken steps to ensure that your boiler is ready for winter? If not, it could cost your business time, money, and energy. It is important to ensure that your biomass boiler is running smoothly in time for regular use throughout the winter.

Fuel Store Cleaning

The importance of keeping your fuel store in top condition

Regular store cleaning will help ensure the smooth and efficient running of your biomass installation. It will also save costs on potential boiler breakdown issues.