Field Service Technician

Scotland, Central Belt

Overview

Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise.  

Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition.

The size and scale of the challenge means we must continually grow our team, bring in new ideas and new approaches and be ready to push the boundaries. At every level, we are looking for bold, ambitious, bright, and collaborative people that share our commitment to making a difference and we have a new opportunity for a Field Service Technician to join our Service and Heat Supply team in Scotland.

The role will involve

• Carrying out planned and reactive maintenance on biomass heating systems and associated equipment according to best practice, and in compliance with any statutory requirements and manufacturers’ instructions, including de-ashing, cleaning, full servicing, and system checks
• Assisting Service Engineers with servicing, troubleshooting works and repairs
• Ensuring accurate and detailed report and record keeping – taking and logging photographs for reporting purposes, including before and after photos for planned services and photos for identifying any issues
• Complying with all company Health, Safety Environmental and Quality (HSEQ) processes and procedures
• Ensuring equipment is maintained correctly and any faults are reported
• Attending Service and Heat Supply Team meetings and site inspections/meetings when required
• Assisting the Servicing and Heat Supply Team with delivering a service to the satisfaction of all customers and achieving internal targets and Key Performance Indicators

What we are looking for

Someone with a mechanical, electrical or Hydraulic background who enjoys working in a and has the following knowledge, skills and experience –

• A full UK Driving Licence
• Excellent customer service skills
• Understanding of health and safety procedures and statutory compliance
• Proficient with paperwork; service reports, H&S reports, timesheets
• Experience with Biomass Systems is desirable
• Proven experience working on call in a previous role
• High attention to detail and commitment to quality
• Flexible approach with the willingness to undertake varied tasks and travel to different sites
• Reliable, self-motivated, and able to work independently or as part of a team

What we will offer in return

We’ve built a culture founded on honesty, working hard, and enjoying ourselves, and have created a workplace where everyone feels more connected, heard, and valued. You’ll receive, ongoing training and development, be encouraged to work towards relevant accreditations and be able to map out a clear journey of progression within your role. Our employee benefits include:

• Equivalent of 26 days annual leave entitlement plus 8 days for public holidays
• Life insurance
• Employer pension contribution
• Healthcare cash plan
• Access to advice, counselling, and support
• Access to GP services
• Wellbeing tools and resources
• Shopping and lifestyle discounts
• Discounted gym membership.

Additional information

• Location: Scotland, Central Belt
• Competitive salary to be discussed at interview.
• Hours of work: 40 hours per week.  Normal working hours are between 8.00 am to 5pm, and due to the nature of the role overtime and weekend on call role at certain times after training will be required