Monitoring and Response Technician – Fort William

Fort William, PH33 6SQ, UK

Overview

Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise.  

Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition.

The size and scale of the challenge mean we must continually grow our team, bring in new ideas and new approaches and be ready to push the boundaries.  At every level, we are looking for bold, ambitious, bright, and collaborative people that share our commitment to making a difference and we have a fantastic new opportunity for two Monitoring and Response Technicians to join our team.

The Monitoring & Response Technicians will be responsible for overseeing the operational status of 65 MTU gas engines (2.5MW) across 35 sites, 1,000 small-scale grid-connected batteries (50kW) across around 1,000 sites, and a growing fleet of electric boilers across several sites.

Working on a rotational 4-on / 2-off schedule with alternating early and late shifts, the technician will ensure asset availability, fault resolution, engineer, parts and safety coordination outside of standard working hours.

The role will involve

• Remotely monitoring engine, battery, electric boiler, and other energy asset performance via SCADA and other platforms
• Identifying, analysing, and resetting faults in real-time to maintain asset up time
• You will regularly update the trading platform to ensure asset availability remains accurate at all times.
• Coordinating with on-call engineers and parts stock, ensuring timely dispatch and fault resolution
• Creating and managing jobs on our service platform
• Tracking engineer locations via tracking software and CCTV to ensure lone working safety compliance
• Compiling and sending end-of-shift reports to the O&M team
• Analysing data and trends – identifying and resolving issues

What we are looking for

Our successful candidate will demonstrate the following knowledge, skills, and experience:

• Demonstrate excellence in technical writing while maintaining detailed documentation for all shift handovers and reports.
• Self-motivated and independent, with the ability to manage tasks without close supervision.
• Strong sense of responsibility for safety and operational integrity
• Decisive and calm under pressure, able to make the right call-in real-time fault situations
• Collaborative communicator, able to work across teams and with on-call engineers.
• Detail-oriented, ensuring accuracy in reporting and system update.
• A basic knowledge of how an engine works
• Demonstrate an understanding of energy trading and dispatch protocols or, show a strong willingness to learn through our provided training.

What we will offer in return

We have built a culture founded on honesty, working hard, and enjoying ourselves, and have created a workplace where everyone feels more connected, heard, and valued.  Our employee benefits include –

• Equivalent to 26 days annual leave entitlement plus 8 days for public holidays
• Life Insurance
• Employer pension contribution
• Healthcare Cash Plan
• Access to advice, counselling, and support
• Access to GP services
• Well being tools and resources
• Shopping and lifestyle discounts
• Discounted gym membership

Additional information

• Location: Fort William, AMP, Lochaber Rural Complex, Fort William, PH33 6SQ, UK.
• Salary: To be discussed at interview.
• Hours of work: Early: 06:00–15:00 (1-hour unpaid break; 8 paid hours) or Late: 14:00–23:00 (1-hour unpaid break; 8 paid hours) Shifts are worked in blocks of four consecutive earlies or four consecutive lates followed by two consecutive rest days.

If you’re driven, collaborative, and ready to help build a smarter energy future – we’d love to hear from you.