Phil has worked in sales and customer service for more than 20 years and has spent the last six years in the biomass industry. Phil is committed to providing customers with an industry-leading customer service and is always open to feedback in this area. He is passionate about ensuring that the customer experience – from the call centre to account management – is the best it can be. Phil prides himself on keeping abreast of up-to-date developments in the biomass industry and is very knowledgeable about fuel supply, boiler installation and maintenance.